Faqs
Navigating through the process of getting new dentures can bring up many questions. We've compiled a list of our most frequently asked questions to help guide you towards a comfortable and confident experience with your denture care.
Yes, we do accept the Canadian Dental Care Plan! This works like other Dental Insurance Plans. Coverage is under a co-payment system based on family income. Percentage of coverage ranges from 40% to 100% *based on established CDCP fees. The co-payment is the portion of the CDCP fee that the patient must pay directly to the dental provider. Application is made directly though "My Service Canada Account". Once you receive the card in the mail book your appointment with us! Any proposed work will be pre-approved prior to start.
We deal with benefit plans as a courtesy to our clients. It is a contract negotiated between your employer and the benefits company. Our goal is to support the maximization of the policy and to help you find options to cover the balance. Due to changes in the Privacy Act, benefits providers may refuse to give information about your policy direct to our Denture office. We do our best to get you the best possible outcome, knowing all plans are unique.
It is up to you to know your plans limitations and details. As a courtesy, we will submit your claim on your behalf. We will provide a working estimate prior to treatment. Patients are responsible for all fees not settled by the insurance plan.
We would be happy to assist with a full treatment plan with all costs involved once we have seen you and assessed your needs. We have a wide range of Dentures to suit most everyone including Implant related Dentures. For person's who are experiencing financial hardships we promote and work with the Canadian Dental Care Plan which can be used with the Ministry of BC plan. There are also finance options through iFinance.
We are a Walk-in Denture Clinic so no appointment is necessary for a consultation. Consults are always free! If you prefer an appointment you can call us at 250-595-1665 and we would be happy to assist with a day and time that suits your needs. You can also send us a e-mail or contact us here.
Our office is right next to the new library on Shelbourne Street up one block from Pear Street if your heading towards Hillside. We have lots of free parking located to the side of the building or in the back that is free. We are wheelchair accessible. We are also on a major bus route.
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