Terms of Service

Denture Clinic Victoria provides information regarding denture care and related services, including but not limited to:

• Complete dentures
• Partial dentures
• Implant-retained dentures
• Denture repairs and relines
• Home and hospital visit services
• Consultations and treatment planning
• Other denture-related services

The website is intended to provide general information about our clinic and facilitate communication with prospective and existing patients.

You must be at least 18 years of age to use this website or submit appointment requests on your own behalf.

If you are using the website on behalf of another individual, you represent that you have the authority to act on their behalf.

The content available on this website is provided for informational and educational purposes only.

Information contained on the website:

• Does not constitute medical, dental, or healthcare advice.
• Does not create a patient-provider relationship.
• Should not be relied upon as a substitute for professional examination, diagnosis, or treatment.

Treatment recommendations can only be provided following an in-person consultation and clinical assessment by a qualified denturist or healthcare professional.

If you are experiencing a medical or dental emergency, contact emergency services or seek immediate professional care.

The website may allow users to submit appointment requests or contact forms.

Submission of an appointment request does not guarantee:

• Appointment availability;
• Acceptance as a patient;
• Eligibility for a specific treatment.

Appointments are not confirmed until you receive confirmation from our clinic.

We reserve the right to reschedule, modify, or cancel appointments when necessary.

Where available, home and hospital visit services may be offered to qualifying patients.

Availability may depend on:

• Geographic location;
• Scheduling capacity;
• Patient condition;
• Clinical requirements.

The clinic reserves the right to determine whether a home or hospital visit is appropriate.

Every patient is unique.

While we strive to provide high-quality denture care and treatment, we do not guarantee:

• Specific treatment outcomes;
• A particular aesthetic result;
• Perfect fit or comfort;
• Long-term performance of dentures or implants.

Results may vary based on individual anatomy, healing, oral health conditions, patient compliance, and other factors beyond our control.

Treatment fees, estimates, and quotations are subject to change without notice.

Any fee estimates provided:

• Are informational only;
• Do not constitute a binding agreement;
• May change following examination or treatment planning.

Patients remain responsible for payment of services rendered, including any portion not covered by insurance providers.

Insurance coverage decisions are determined solely by the patient's insurance provider.

All content on this website, including but not limited to text, graphics, images, logos, branding, service descriptions, website design, videos, and downloads is owned by or licensed to Denture Clinic Victoria and is protected by applicable intellectual property laws.

You may not:

• Copy;
• Reproduce;
• Modify;
• Republish;
• Distribute;
• Sell;
• Exploit

any content without prior written permission.

You agree not to:

• Use the website unlawfully;
• Attempt unauthorized access to systems or data;
• Interfere with website functionality;
• Upload malicious software or code;
• Submit false, misleading, or fraudulent information;
• Violate any applicable laws or regulations.

We reserve the right to restrict or terminate access for users who violate these Terms.

The website may contain links to third-party websites, services, maps, or resources.

We do not control and are not responsible for:

• Third-party content;
• Privacy practices;
• Availability of external services;
• Accuracy of information on external websites.

Accessing third-party websites is at your own risk.

By submitting forms, requesting appointments, emailing us, or contacting us through the website, you consent to receive communications regarding:

• Appointment scheduling;
• Treatment inquiries;
• Administrative matters;
• Service-related information.

Communication methods may include email, telephone calls, or other contact methods provided by you.

Your use of the website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.

To the maximum extent permitted by law, Denture Clinic Victoria, its owners, employees, contractors, and affiliates shall not be liable for:

• Indirect damages;
• Incidental damages;
• Consequential damages;
• Loss of data;
• Loss of business opportunities;
• Website interruptions;
• Reliance on website content.

Your use of the website is at your sole risk.

We do not guarantee that the website will:

• Operate continuously;
• Be error-free;
• Be free from interruptions;
• Be free from viruses or harmful components.

We may modify, suspend, or discontinue any portion of the website at any time without notice.

You agree to indemnify and hold harmless Denture Clinic Victoria, its owners, staff, contractors, and affiliates from any claims, liabilities, damages, costs, or expenses arising from:

• Your use of the website;
• Violation of these Terms;
• Violation of applicable laws;
• Infringement of third-party rights.

We reserve the right to update or modify these Terms at any time.

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the website following changes constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the applicable laws of Canada.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in British Columbia, Canada.

If you have questions regarding these Terms of Service, please contact: